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Frequently Asked Questions

FAQ Page

How do customer check their loyalty points balance?

Your customer can easily check their loyalty points balance by logging into their account on our website. Their current points balance will be displayed on their dashboard.

What happens if customer return a product or cancel a service If purchased with loyalty points?

If customer returns a product or cancel a service that was originally purchased using loyalty points, the points used for that transaction will be credited back to customer account.

Is the loyalty membership program free to join?

Yes, loyalty membership program is completely free to join. There are no sign-up fees or hidden costs.

Can customer use their loyalty membership in physical stores?

As a SaaS-based loyalty program, rewards and benefits are typically applicable only for purchases made through our online platform , store or affiliated partners.